{"id":4069,"date":"2026-08-11T16:03:05","date_gmt":"2026-08-11T14:03:05","guid":{"rendered":"https:\/\/www.sanacon.be\/privacy-statement\/"},"modified":"2026-08-11T17:03:25","modified_gmt":"2026-08-11T15:03:25","slug":"privacy-statement","status":"publish","type":"page","link":"https:\/\/www.sanacon.be\/en\/privacy-statement\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"<!--\n Title: Intro\n-->\n\n<section\n    class=\"gc-intro\">\n        <!--\n    Title: Container\n    Mode: preview\n    SupportsJSX: true\n    Blueprint: false\n-->\n\n\n<div class=\"gc-container gc-container--\">\n    <div class=\"gc-breadcrumbs\">\n    <nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n                <h1 class=\"gc-intro__title\">\n            \n        <\/h1>\n                    <div class=\"gc-intro__description\">\n                <h5>Definitions<\/h5>\n<ul>\n<li>SANACON: Sanacon BV with registered office at Nijverheidsweg 1\/A, B-9820 Merelbeke.<\/li>\n<li>CLIENT: the natural or legal person with whom the agreement for the provision of services by SANACON is concluded.<\/li>\n<li>QUOTATION: The document and any attachments describing the services offered by SANACON to the CLIENT, as well as the financial and other conditions under which these services will be provided.<\/li>\n<li>ASSIGNMENT: The entirety of services and other activities offered by SANACON as described in the QUOTATION accepted by the CLIENT.<\/li>\n<\/ul>\n<h5>Application of general terms and conditions<\/h5>\n<ul>\n<li>These general terms and conditions apply to all agreements with SANACON, notwithstanding conflicting provisions stated on documents of the CLIENT. By placing an order, the CLIENT acknowledges acceptance of SANACON&#8217;s general terms and conditions. <\/li>\n<\/ul>\n<h5>Quotation and ORDER<\/h5>\n<ul>\n<li>Unless expressly stated otherwise in the SANACON QUOTATION, this QUOTATION is valid for 30 calendar days from the date it was issued.<\/li>\n<li>The CLIENT is obliged to use SANACON&#8217;s QUOTATION and the information contained therein exclusively within the framework of its decision whether or not to entrust the ASSIGNMENT to SANACON. The information contained in the QUOTATION may not be transferred to third parties without the prior written and express consent of SANACON. <\/li>\n<li>All offers and quotations from SANACON are non-binding until the moment of acceptance by the customer. Any order or order confirmation by the customer is binding on the customer. The agreement supersedes all previously concluded and\/or oral agreements. The order will be executed upon receipt of the down payment (see 1).   <\/li>\n<li>Cancellation of an order by the customer is possible as long as SANACON has not yet commenced its work and subject to payment of compensation amounting to 30% of the agreed quotation price.<\/li>\n<\/ul>\n<h5>Scope and Execution of the ASSIGNMENT<\/h5>\n<ul>\n<li>The scope of the ASSIGNMENT from SANACON comprises exclusively the activities described in the QUOTATION, as expressly modified or supplemented in writing in the agreement with the CLIENT, where applicable.<\/li>\n<li>SANACON is entitled, in the event that no credit insurance can be obtained for the ASSIGNMENT, to request additional appropriate securities from the CLIENT, including, but not limited to, advance payments or a bank guarantee, failing which the agreement with the CLIENT may be terminated immediately and unilaterally, without any right to compensation on the part of the CLIENT.<\/li>\n<li>Unless the offer from SANACON or the agreement with the CLIENT expressly stipulates otherwise, conducting searches regarding the existence of third-party intellectual property rights or the acquisition of such rights does not form part of the ASSIGNMENT.<\/li>\n<li>Unless and solely to the extent expressly agreed otherwise in writing beforehand, the ASSIGNMENT constitutes an obligation of means.<\/li>\n<li>The execution of the ASSIGNMENT does not prevent SANACON from simultaneously executing or accepting other assignments for third parties, even competitors of the CLIENT.<\/li>\n<li>SANACON may at any time engage subcontractors for the execution of the ASSIGNMENT.<\/li>\n<\/ul>\n<h5>Payment terms<\/h5>\n<ul>\n<li>For every order, the CLIENT must pay an advance payment of 30% of the invoice amount. Upon completion of the ASSIGNMENT, 70% of the invoice amount is due. <\/li>\n<li>All prices quoted by SANACON are expressed in Euros and are exclusive of VAT and other levies, under whatever name. All costs in connection with the execution of the ASSIGNMENT which are not expressly for the account of SANACON pursuant to the agreement or the General Terms and Conditions shall be borne entirely by the CLIENT. <\/li>\n<li>The CLIENT is obliged to pay SANACON&#8217;s invoices in full, without any deduction, withholding, or discount, including any amounts or fees that SANACON might owe to him, to SANACON within 30 calendar days after the invoice date. The CLIENT hereby expressly waives the right to invoke Article 1290 of the Civil Code regarding set-off. <\/li>\n<li>If the CLIENT fails to make payment within 14 days after receipt of a reminder to do so by SANACON, default interest of 10% per year will be charged. By way of compensation, the amount of the unpaid invoices will be automatically increased by 10% and by a minimum of EUR 25, from the day following the due date of the invoices, without prior notice of default and in addition to the principal amount, collection and reminder costs. <\/li>\n<li>If a maximum amount for the execution of the ASSIGNMENT is agreed, SANACON shall be automatically released from the execution of the ASSIGNMENT if and as soon as the agreed maximum amount has been reached.<\/li>\n<li>SANACON is entitled to suspend the execution of the ASSIGNMENT and cease its activities if it is not paid in full by the CLIENT in accordance with the agreed payment system.<\/li>\n<\/ul>\n<h5>Complaints and claims<\/h5>\n<ul>\n<li>Any protest must be delivered to SANACON by reasoned registered letter within a period of 14 days. For complaints or disputes regarding the services provided, the period commences the day after delivery. With regard to the invoice, the period begins on the invoice date. In the absence of timely protest, the services\/invoices are deemed definitively accepted and payment is due.   <\/li>\n<li>Any claims against SANACON for failures in its obligations must, under penalty of inadmissibility, be instituted by the CLIENT within 14 calendar days after their discovery by the CLIENT or, where applicable, after the reasonable period granted to SANACON has expired without the failures of SANACON having been remedied, and in any event within 30 calendar days after the completion of the ASSIGNMENT by SANACON.<\/li>\n<li>The CLIENT waives joint and several claims against SANACON.<\/li>\n<li>In the event of a work accident, the Contractor and his successors in title shall refrain from any prosecution against the CLIENT, the architect, the engineer, and the safety coordinator, except if one of them intentionally caused the breach or the accident. Since this clause is imposed on a third party, the Contractor shall include the same clause in his agreements with his subcontractors as well as in his statutory work accident insurance contract; otherwise, he shall indemnify the aforementioned parties. <\/li>\n<\/ul>\n<h5>Provision of SERVICES and examination of samples or specimens<\/h5>\n<ul>\n<li>If the CONTRACT includes the examination or testing of any samples, the CLIENT, to the exclusion of SANACON, shall be responsible at its own expense for (i) the selection and representativeness of those samples, (ii) the marking of codes, brand or product names on those samples and (iii) making them available to SANACON. Any travel, accommodation and other relocation expenses incurred by SANACON to carry out the required examinations or tests shall be borne by the CLIENT.    <\/li>\n<li>At the express written request of the CLIENT, any samples and specimens provided to SANACON shall, unless otherwise agreed, be retained by SANACON for a period of 6 (six) months. If the CLIENT has not made arrangements within this period to retrieve the samples and specimens, SANACON is free to take appropriate measures for this purpose. Any costs associated therewith, such as the costs of returning the samples or specimens to the CLIENT or the costs of longer retention, shall be borne by the CLIENT.  <\/li>\n<li>Unless otherwise agreed with the CLIENT, any samples or specimens provided by the CLIENT to SANACON may be disposed of as waste by SANACON after the execution of the ASSIGNMENT. Any costs associated with this shall be borne by the CLIENT. <\/li>\n<\/ul>\n<h5>Duty of cooperation on the part of the CLIENT<\/h5>\n<ul>\n<li>If and to the extent required for the execution of the CONTRACT, the CLIENT shall make available to SANACON without delay and free of charge (i) the necessary and suitable premises and (ii) upon simple request to that effect from SANACON, the personnel requested by SANACON and the requested materials and auxiliary equipment.  <\/li>\n<li>If and to the extent required for the execution of the ASSIGNMENT and unless expressly agreed otherwise, the CLIENT guarantees, at its own expense, that SANACON obtains access to all sites where the ASSIGNMENT is to be executed and obtains the necessary admissions and permits required for the execution of the ASSIGNMENT.<\/li>\n<li>The CLIENT is responsible for the punctuality, accuracy, completeness, and correctness of all data and information transmitted to SANACON. SANACON may use this data and information without having to verify its punctuality, accuracy, completeness, and correctness. SANACON shall under no circumstances be held liable for omissions, mistakes, and\/or errors resulting directly or indirectly from incomplete and\/or incorrect documents, information, and\/or records provided by the CLIENT.  <\/li>\n<\/ul>\n<h5>Intellectual property rights<\/h5>\n<ul>\n<li>The results of the ASSIGNMENT provided to the CLIENT, (i) shall become the property of the CLIENT if and as soon as he has fulfilled all his obligations, in particular the full payment of SANACON, arising from his agreement with SANACON and (ii) may only be used by the CLIENT if he does not default in fulfilling any obligation under his agreement with SANACON.  <\/li>\n<li>Without prejudice to section (9.1), all methods, working methods and processes, whether or not protected by any intellectual property right, employed by SANACON in the execution of its ASSIGNMENT, shall remain the exclusive property of SANACON.<\/li>\n<li>If, in the course of the execution of the ASSIGNMENT by SANACON, inventions are realized that may qualify for a patent, SANACON shall have the right, to the exclusion of the CLIENT, to apply for a patent in its name and for its account. The CLIENT shall be entitled to file a patent application only if SANACON has confirmed in writing that it does not wish to apply for a patent therefor. If such a patent application is filed by SANACON, the CLIENT shall be obliged to provide SANACON with all necessary assistance in doing so.  <\/li>\n<li>The CLIENT is at all times obliged to notify SANACON of its suspicion that a patentable invention has been discovered in the context of the ASSIGNMENT.<\/li>\n<li>The name SANACON, nor its logo, may be used by the CLIENT without the prior, express consent of SANACON.<\/li>\n<\/ul>\n<h5>CONFIDENTIALITY<\/h5>\n<ul>\n<li>Notwithstanding any provisions to the contrary in the agreement with the CLIENT, SANACON may, as proof of its experience, at all times mention the name of the CLIENT and the provision of services to the CLIENT to third parties, including, but not exclusively, in marketing and advertising material.<\/li>\n<li>SANACON undertakes to treat confidentially any data obtained from the CLIENT in the context of the ASSIGNMENT and which is expressly designated as confidential by the CLIENT. However, this obligation of SANACON does not apply: (1). to data of which SANACON already had knowledge before it was provided to it by the CLIENT; (2). to data that is or becomes generally known, without this being the result of a failure by SANACON to comply with its confidentiality obligation; (3). to data lawfully obtained by SANACON from a third party or through SANACON&#8217;s own investigation or findings, without making use in any way of the confidential data of the CLIENT; (4). with regard to any subcontractors or auxiliary persons involved by SANACON in the execution of the ASSIGNMENT; (5). if such data indicate that there is a serious danger to certain goods or persons. In such a case, SANACON is entitled, after having reported that situation to the CLIENT, to notify those whose person or property is threatened, as well as the competent government authorities thereof; (6). if any misunderstandings have arisen as a result of the disclosure of the results of SANACON&#8217;s investigation to third parties by the CLIENT. In such a case, SANACON shall be released from its obligation of confidentiality to the extent reasonably necessary to remedy the misunderstandings that have arisen.         <\/li>\n<li>SANACON may, subject to paragraph (2), at any time: (1) use the knowledge and experience acquired in connection with the execution of the ASSIGNMENT; (2) use the calculation methods, working methods, programs and processes developed by SANACON in connection with the execution of the ASSIGNMENT, insofar as the development thereof was not the main purpose of the ASSIGNMENT; and (3) use the knowledge and experience acquired in connection with the acceptance of the ASSIGNMENT; for itself and in relation to third parties.   <\/li>\n<li>The CLIENT undertakes not to disclose to any third party the advice, opinions, reports, or other work procedures of SANACON in connection with the ASSIGNMENT without the prior, express written consent of SANACON.<\/li>\n<\/ul>\n<h5>Liability<\/h5>\n<ul>\n<li>SANACON can only be held liable by the CLIENT for a serious failure in the performance of its obligations under the agreement with the CLIENT that is directly attributable to SANACON. In any event, any liability of SANACON is limited to the agreed amount of the remuneration (excluding VAT and other charges) owed by the CLIENT to SANACON for the execution of the ASSIGNMENT. However, if the Assignment consists of several clearly distinguishable projects, any liability of SANACON with respect to a specific project is in each case limited to the amount of the remuneration (excluding VAT and other charges) owed by the CLIENT to SANACON for that specific project. This limitation does not apply with regard to the ten-year liability established in Articles 1792 and 2270 of the Belgian Civil Code.   <\/li>\n<li>In no event shall SANACON be liable for any damage resulting from: (1). the incorrectness, incompleteness or inaccuracy of the advice or information provided by the CLIENT to SANACON; (2). the use of the advice or information provided by SANACON to the CLIENT; (3). the fact that the results of its activities are not eligible for patent; and (4). defects in products supplied to SANACON by a third party which are transferred by SANACON to the CLIENT in the context of the ASSIGNMENT.    <\/li>\n<li>Notwithstanding the foregoing, SANACON shall not be liable for indirect damages such as, but not limited to, financial or commercial damage, loss of profits, loss of data or production time, contractual damages, price reductions or penalties resulting from delays to which the CLIENT would be obliged, increased general charges or any other consequential damages. This limitation does not apply with regard to the ten-year liability established in Articles 1792 and 2270 of the Dutch Civil Code. <\/li>\n<li>The commencement date of the ten-year liability is the date of provisional completion, which serves as acceptance of the construction works.<\/li>\n<li>SANACON shall not bear any financial consequences for errors and mistakes committed by other construction partners. In the event of concurrent errors by the construction partners, SANACON shall only be liable to repair the damage attributable to it, up to a percentage corresponding to the degree of its fault in relation to the other construction partners. <\/li>\n<li>SANACON&#8217;s responsibility for hidden defects, other than the serious ones mentioned in Article 1792 of the Civil Code, commences for a period of one year from provisional acceptance (two years in the Grand Duchy of Luxembourg). These defects must be reported within that period. <\/li>\n<li>The limitation of SANACON&#8217;s liability, as described above, applies regardless of the legal basis invoked.<\/li>\n<li>Except in the event of intent or gross negligence on the part of SANACON, the CLIENT shall indemnify SANACON against all claims by third parties arising from the ASSIGNMENT and, upon simple request to that effect by SANACON, the CLIENT shall voluntarily intervene in any dispute resolution proceedings with such third parties arising from the ASSIGNMENT.<\/li>\n<\/ul>\n<h5>Force majeur<\/h5>\n<ul>\n<li>Force majeure situations, such as strikes, public unrest, administrative measures, and other unexpected events over which SANACON has no control, release SANACON from its obligations for the duration and extent of the impediment, without the CLIENT having the right to any price reduction or compensation.<\/li>\n<li>If, after the conclusion of the agreement with the CLIENT, unforeseen circumstances arise that make the execution of the agreement by SANACON more difficult or more expensive, SANACON is entitled to suspend the execution of the agreement and to enter into consultation with the CLIENT regarding this.<\/li>\n<\/ul>\n<h5>Recruiting staff<\/h5>\n<ul>\n<li>The CLIENT undertakes not to approach, employ, or recruit SANACON personnel, either directly or indirectly, with a view to employment if the persons concerned were involved in any way with the agreement with SANACON during the 12 months preceding the aforementioned actions, under penalty of payment of a fixed compensation equal to the gross salary of the persons concerned for the last full year. This clause shall not apply if SANACON personnel respond of their own accord to a general recruitment campaign of the CLIENT. <\/li>\n<\/ul>\n<h5>Bankruptcy and insolvency<\/h5>\n<ul>\n<li>Without prejudice to its right to compensation in that case, SANACON is entitled to unilaterally and automatically dissolve its agreement with the CLIENT, by registered letter, in the event of the initiation of bankruptcy proceedings against the CLIENT or a judicial reorganization, as well as in the event of any other fact demonstrating the CLIENT&#8217;s inability to pay or deliver.<\/li>\n<\/ul>\n<h5>Transferability<\/h5>\n<ul>\n<li>Except with the prior, express, and written consent of SANACON, the CLIENT is prohibited from transferring its agreement with SANACON to a third party. Under no circumstances may SANACON be compelled to accept the transfer and it may refuse its consent without providing reasons. <\/li>\n<\/ul>\n<h5>Shareability and conversion<\/h5>\n<ul>\n<li>The invalidity, illegality, or unenforceability of any provision of the General Terms and Conditions or of the agreement between SANACON and the CLIENT shall have no effect on the validity, legality, or enforceability of any other provision of the agreement or of the agreement as a whole.<\/li>\n<li>To the extent that any provision of the General Terms and Conditions or of the agreement between SANACON and the CLIENT is invalid, unlawful, or unenforceable, the parties undertake to negotiate in good faith a clause that approximates as closely as possible the intended effect of the invalid, void, or unenforceable provision.<\/li>\n<\/ul>\n<h5>Applicable law &#8211; Competent court<\/h5>\n<ul>\n<li>Belgian law applies to SANACON&#8217;s agreements. Any dispute regarding the conclusion, validity, execution, and\/or termination of this agreement shall be settled by the competent court in Ghent. <\/li>\n<\/ul>\n\n            <\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4069","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sanacon.be\/en\/wp-json\/wp\/v2\/pages\/4069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sanacon.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sanacon.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sanacon.be\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sanacon.be\/en\/wp-json\/wp\/v2\/comments?post=4069"}],"version-history":[{"count":3,"href":"https:\/\/www.sanacon.be\/en\/wp-json\/wp\/v2\/pages\/4069\/revisions"}],"predecessor-version":[{"id":4087,"href":"https:\/\/www.sanacon.be\/en\/wp-json\/wp\/v2\/pages\/4069\/revisions\/4087"}],"wp:attachment":[{"href":"https:\/\/www.sanacon.be\/en\/wp-json\/wp\/v2\/media?parent=4069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}